Programme Manager

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role The Programme Manager holds end-to-end accountability for the delivery, assurance, and continuous improvement of complex, multi-workstream programmes. The role is delivery-focused and operates at a senior level, with responsibility for programme outcomes, governance, and performance. The role also requires strong commercial awareness and the ability to support opportunity shaping and initiative definition in collaboration with Client Partners when needed. Role responsibilities Own and oversee cross-workstream alignment, dependencies, and critical path across the full programme lifecycle. Define, own, and continuously evolve programme-level artefacts, governance, and reporting to support decision-making and assurance. Provide clear, insight-led executive reporting to senior client and Valtech leadership, highlighting risks, opportunities, and recommendations. Own programme assurance, including regular health assessments and proactive intervention. Shape and mobilise new initiatives and opportunities within the engagement. Identify and drive improvements to delivery models, team structures, and ways of working. Act as an escalation point for complex delivery, commercial, or stakeholder challenges. Ensure delivery outcomes align with strategic client goals and long-term account objectives. Must have qualifications To be considered for this role, you must meet the following essential qualifications: Proven experience leading complex programmes with multiple concurrent workstreams, teams, and senior stakeholders. Proven experience owning large-scale programmes or portfolios, including scope, budget, risk, and value realisation. Proven experience in the management of project budgets Demonstrates commercial acumen, including ownership of programme financials, forecasting, and optimisation of margin and efficiency. Supports opportunity shaping in collaboration with Client Partners, shaping ambiguous briefs into structured programmes and delivery approaches. Strong experience in delivery assurance: assessing programme health, identifying risks, gaps, and inefficiencies, and driving corrective action. Proven ability to design and evolve programme governance, operating models, and team structures. Experience using data and performance metrics to inform decisions and drive continuous improvement. Comfortable influencing across disciplines, markets, and seniority levels. Upper-Intermediate English level. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. The benefits This is a position based in Lisbon, Portugal. Beyond a competitive compensation package, we offer: Flexibility, with remote and hybrid work options (country-dependent) Career advancement, with international mobility and professional development programs Learning and development, with access to cutting-edge tools, train