IT Manager

We create a safe space for communities to thrive. OpenWeb’s mission is to improve the quality of conversations online, building a healthier web where content creators of all kinds are empowered to thrive. As a product company, OpenWeb partners with publishers and brands to build strong, direct relationships with their audiences. OpenWeb’s technology empowers its partners to build vibrant communities rooted in healthy conversations and robust social experiences. OpenWeb works with more than 1,000 top-tier publishers, hosting more than 100 million active users each month.Founded in 2015, OpenWeb has ~160 employees in New York City, Tel Aviv, Kyiv, San Diego, Canada, London, and Paris and is backed by world-class investors, including Georgian, Insight Partners, Entrée Capital, The New York Times, Samsung Next, Dentsu, and ScaleUp. To date, the company has raised $393 million in funding and valued at $1.5 billion. To learn more about OpenWeb’s platform, visit OpenWeb.com, or follow @OpenWebHQ on LinkedIn and Twitter. How You’ll Contribute as our IT Manager As OpenWeb’s IT Manager, you’ll manage day-to-day IT operations across our global teams, ensuring employees have the tools, access, hardware and support they need to work effectively and securely. What You’ll Do Manage the IT department, including the team, support operations, IT projects, documentation, hardware and software lifecycle management and build the IT roadmap. Own employee onboarding and offboarding from an IT perspective, including access management, equipment, permissions and license cleanup. Manage company-wide access across SaaS platforms, identity systems, endpoints and internal tools. Own core IT security operations, including endpoint protection, MDM, access controls, network security and secure IT processes. Oversee office IT for the IL and US teams, including network connectivity, meeting rooms, equipment and day-to-day operational needs. Manage IT procurement and vendor relationships, including hardware, services, software licenses, renewals, negotiations and cost optimization. Partner with DevOps and Engineering on internal infrastructure, cloud access and business-critical technical systems. The Skills and Experience You Bring 3+ years of experience as an IT Manager or in a similar IT leadership role in a modern tech company. Proven experience independently owning IT operations end-to-end in a fast-paced, distributed environment. Strong hands-on experience supporting macOS, Windows and Linux environments. Experience managing SaaS platforms, endpoint management, device security and hardware lifecycle processes. Good understanding of networking, including firewalls, switches, Wi-Fi, VPNs and office connectivity. Experience implementing IT security standards and operational controls in a distributed workplace. Strong documentation, communication, stakeholder management and project ownership skills. Ability to prioritize effectively, communicate clearly and provide excellent service to employees and stakeholders. Experience with AWS/GCP and DevOps processes is a strong advantage. Build your skills with us as we build a better web for everyone. Join us!