opengreenhousetechchange
Director, Individual Giving (Remote)
GiveDirectly
LocationNew York, United States, Global
Last observed2026-06-13 05:25:32.567023
Job idtechchange-givedirectly:greenhouse:4668451005
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist , NPR , TED , and The Washington Post . We are one of Time100’s Most Influential Companies of 2026. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do . If they resonate, this could be a great fit! Priority application deadline: applications will be reviewed on a rolling basis; early applications are strongly encouraged as we may close this posting when we reach a critical mass of applications About this role GiveDirectly is seeking a strategic, highly analytical Director of Individual Giving to lead and scale revenue from individual donors (<$50K lifetime giving). Individual giving is a core growth priority for GiveDirectly. A broad base of recurring supporters — and the ability to rapidly mobilize donors during emergency responses — is central to achieving our mission of ending extreme poverty and responding to people in crisis through direct cash transfers. In 2025 this segment of donors gave $46m, representing 34% YoY growth from 2024. Your job will be to accelerate that growth, while also growing our bequests/legacy program from zero. This role reports to the VP, Revenue & Partnerships and manages a small team (currently 2 Growth Managers), with immediate scope to hire a dedicated Bequests/Legacy Lead. The Director owns the full individual donor revenue lifecycle: acquisition, conversion, recurring giving, retention, upgrades, legacy giving, and overall donor lifetime value. Individual giving is currently concentrated in the U.S. Over time, and once core growth priorities are on a strong trajectory, this role will help assess and scope opportunities for expansion into additional geographies. Location: Remote (U.S.-based preferred) Travel: ~3–4 trips annually Level: Director What we’re looking for 8+ years of experience in digital fundraising, growth, ecommerce, or product-led revenue roles, with clear accountability for acquisition and retention performance. Strong analytical skills and a track record of driving measurable results through structured testing, funnel optimization, and cohort analysis. Ability to build clear growth models (acquisition, conversion, retention, LTV) and translate them into focused quarterly priorities. Ability to create (and the taste to judge) exceptionally compelling content in the GiveDirectly voice that engages, motivates, converts and retains donors across major channel types; email, web, social, and advertising. Experience hiring, managing, and developing high-performing teams in lean environments. Comfort partnering cross-functionally with Engineering, Product, Data, Marketing, and Fundraising Operations to ship improvements and build scalable systems. Deep alignment with GiveDirectly’s mission and values is essential. What you’ll do Drive individual giving growth: Own the strategy and performance of individual giving revenue, improving acquisition conversion, recurring giving, retention, upgrades, and donor lifetime value. Build and execute a clear, metrics-driven roadmap grounded in disciplined testing and performance analysis. Strengthen monthly giving and optimize key revenue moments, including year-end and emergency campaigns. Maintain a giving experience in line with GiveDirectly’s brand and voice. Build and scale a bequests function: Design and launch a repeatable, scalable legacy giving program. Hire and manage a dedicated Bequests/Legacy Lead, define supporter journeys and stewardship workflows, manage external partners, and build a measurable pipeline of confirmed legacy pledgers. Improve donor experience and lifecycle pe
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