Sr. Project Manager- Care Delivery (CONTRACT)

About this role The Sr. Project Manager- Care Delivery (Contract) will serve as a critical partner in advancing Transcarent’s Care Delivery strategic initiatives through strong project leadership, cross-functional execution, and disciplined delivery governance. This role will support the planning and implementation of complex clinical, operational, and technology-enabled initiatives that enable scalable, high-quality care delivery and measurable business outcomes. You will partner closely with Care Delivery leaders, clinicians, operations teams, Product, Technology, Analytics, and other cross-functional stakeholders to drive projects from intake and planning through execution, launch, and post-launch measurement. This role requires a blend of strategic thinking, strong operational discipline, stakeholder management, and hands-on delivery in a fast-paced, evolving digital health environment. What You’ll Do Project Planning & Execution Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization. Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting. Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures. Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups. Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes. Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations. Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up. Cross-Functional Leadership & Stakeholder Management Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution. Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates. Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives. Build strong relationships across teams and influence outcomes without direct authority. Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations. Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle. Project Governance & Delivery Quality Support the continued development and standardization of project management processes for the Care Delivery team. Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices. Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out. Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle. Identify opportunities to improve project delivery, team efficiency, communication, and execution quality. Promote a culture of accountability, urgency, transparency, and continuous improvement. What You Need Required Bachelor’s degree required. 5+ years of project management experience; PMP certification preferred 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting. Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment. Strong project planning, execution, risk management, and stakeholder management skills. Proven ability to manage multiple priorities, competing deadlines, and complex dependencies. Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups. Experience facilitating meetings, planning sessions, working groups, or executive-level project updates. Strong problem-solving skills with th