Director of Patient & Provider Engagement

Revolutionize Healthcare with AI-Driven capabilities Join a passionate team working across the entire product stack in healthcare and application development. Help Xealth scale health programs, enabling clinicians to integrate, prescribe, and monitor tools that drive patient actions and utilization. The Role Xealth is looking for a Director of Patient and Provider Engagement to own our core interaction tools and lead our evolution into AI-enabled healthcare. Xealth sits at a unique intersection of healthcare data: we have deep integration with Electronic Health Records (EHRs), access to patient-generated data from third-party apps, and rich engagement data from patient clicks and actions. In this role, you will be the product visionary for how we use this data and leverage generative AI to drive meaningful actions. You will oversee our patient-facing capabilities, as well as our clinician-facing SMART on FHIR apps that surface critical info within the clinical workflow. Your mission is to bring next-generation AI capabilities to market that personalize and enhance these interactions for both patients and providers. What You'll Own and Deliver Vision & Strategy: Own the roadmap for Xealth’s engagement suite, transitioning from traditional communication tools to AI-enabled, data-driven interaction models. AI Product Leadership: Identify and bring to market new AI capabilities that leverage EHR, third-party app, and engagement data to improve patient outcomes and clinician efficiency. Cross-Platform Management: Manage the delivery of features across patient-facing channels (SMS, Email, Portal) and clinician-facing SMART on FHIR applications. Data-Driven Iteration: Use, and advocate for, data to measure impact and iteratively improve the effectiveness of our tools. Stakeholder Collaboration: Work with internal teams (engineering, customer success, partnerships) and external health system customers to launch and scale engagement tools. Mission Focus: Make a real, positive difference in other people’s lives by finding the best ways to support patients and clinicians. The Expertise You'll Bring Experience: 8-10+ years of experience in Product Management for web-based, SaaS, or healthcare technology offerings. Behavioral Science Chops: Deep understanding and prior success in driving consumer or patient behavior. Domain Expertise: Firm grasp on email & SMS logistics (reputation scores, etc) ML Familiarity: Proven track record or strong understanding of implementing ML capabilities within a product ecosystem to drive user action. Generative AI Familiarity: Conversant with the latest landscape of generative AI technology such as prompt engineering and MCP, and able to drive product development of gen-AI product capabilities and offerings. Technical Proficiency: Ability to meaningfully engage in design discussions with software developers.. Agile Leadership: Extensive experience in Lean, Agile, or Scrum software development processes. Influencing Skills: Success as a cross-team influencer with a track record of managing expectations with both internal stakeholders and external enterprise customers. About Xealth Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation. As a market-leading digital health platform recognized for excellence and culture, some of our recent a