Senior Product Marketing Manager, Payments

ABOUT THE ROLE Hi, I'm Alan Roth, https://www.linkedin.com/in/oliveralanroth/ Senior Director of Product Marketing here at Jane. I just recently joined Jane, and I lead our Product Marketing team. My team focuses on how we position Jane, understand our customers, and support meaningful growth, especially as we expand in the US. This work connects directly to Jane's mission to help the helpers. This role is focused on Payments — a critical and growing area of Jane's product. We're looking for someone who can bring strong product marketing expertise in payments positioning, AI product go-to-market, and pricing strategy, along with clear communication and thoughtful collaboration to help us scale with intention. WHAT IMPACT WE’RE LOOKING FOR YOU TO MAKE - Lead go-to-market strategy and execution for AI-powered products and features — translate complex AI capabilities into compelling, customer-centric value propositions that drive understanding, adoption, and trust. - Drive pricing and packaging strategy — partner with Product, Finance, and CS to evaluate, propose, and refine how Jane's products are packaged and priced, grounded in customer research, competitive analysis, and willingness-to-pay insights. - Strengthen Jane's market positioning through insight-driven messaging and go-to-market plans, grounded in deep understanding of customer needs, workflows, and market dynamics. - Lead cross-functional launch programs that improve product adoption, accelerate revenue, and deliver clear, measurable business results. - Translate customer and market insights into action — synthesize qualitative and quantitative data to influence product direction, roadmap priorities, and commercial strategy. - Build alignment across Product, Sales, Customer Support, and Marketing by communicating strategy, customer insights, and priorities with clarity. - Introduce repeatable frameworks that improve how we plan, execute, and measure product marketing initiatives. - Represent Jane at key market events, conferences, and industry forums. WHAT EXPERIENCE WE NEED - 5+ years in Product Marketing or a related role with experience leading cross-functional, high-impact programs. - Experience marketing AI, ML, or technology-forward products. - Strong foundation in platform-level messaging and positioning. - Hands-on experience with pricing and packaging. - Demonstrated ability to develop clear positioning, messaging, and go-to-market strategies for complex products in competitive markets. - Strong communication and storytelling skills. - Strong analytical and project management skills with a track record of delivering measurable business results. If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. MORE ABOUT JANE Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go. We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energize