Product Operations Engineer

Job Title: Product Operations Engineer About UnitX: UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 1000+ mission-critical systems across 180+ of the world's leading manufacturers' production lines. Every year, $6.1B dollar worth of products (think EV batteries) go through UnitX AI inspection system to ensure quality. Founded by engineers from Stanford, MIT, and Google, we’re a fast-moving Series B startup combining cutting-edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories. The Role: We’re looking for a hands-on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success. What You’ll Do: - Lead and support system installations at customer sites, both onsite and remotely - Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs - Build and troubleshoot custom automation workflows to solve complex AI inspection problems - Partner with R&D on system design reviews, product validation, and continuous improvement - Collaborate with customers to translate operational challenges into actionable solutions - Document best practices, perform root cause analysis, and help scale global deployments - Travel up to 40%, including 20–30% overnight at customer manufacturing sites Who You Are: - Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent) - 2+ years of hands-on experience in industrial automation, robotics, or factory integration - Strong mechanical and electrical troubleshooting skills - Experience with PLC integration and industrial control systems - Python scripting for automation, data collection, or configuration - Familiarity with CAD tools (intermediate level preferred) - Excellent customer-facing communication and collaboration skills - Independent, proactive problem-solver who thrives in fast-paced environments - Meticulous attention to detail and comfort working in production settings Our Perks: - Competitive salary, equity, and 401k - Full Medical, Dental, Vision - Unlimited PTO - Daily meals provided