Implementation Manager

View our much better version of this job spec on our careers page: https://juro.notion.site/legal-engineer-us https://juro.notion.site/legal-engineer-us?source=copy_link *** THE KEY BITS - Location: We can currently only accept applications from candidates that are located in Massachusetts and have long-term working rights in the US. - Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a choice-first work approach https://juro.notion.site/choice-first-work that lets you work fully remotely from Day One even if you’re near an office hub. - Salary: We benchmarked ca. $110,000-$120,000 + 20% bonus + equity at IC3 level in our Progression framework https://www.notion.so/juro/Progression-framework-c9acbf27ec464b81b5bd4b3a22abe6dc?pvs=24 for someone based in the UK. - Interviews: 3 stages totalling around 3 hours over 2-3 weeks. - Start date: As soon as you can start. - Reporting to: Sharen Gill, Director of Implementation → Sharen will be on maternity leave from mid-July. During this period, you'll report directly to Josephine Hanschke, Head of Customer Success. - More info: The FAQ below, juro.com/careers http://juro.com/careers, our handbook https://juro.notion.site/handbook or ask talent@juro.com anything. HELP US HELP THE WORLD AGREE FASTER Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated https://www.law.com/legaltechnews/2023/03/30/legal-industry-reacts-to-goldman-sachs-generative-ai-report-keep-calm-and-panic/?slreturn=20231019075707 with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. ... We care about building a diverse team where everyone feels they belong. That’s why our perks & benefits https://juro.notion.site/benefits and choice-first work https://juro.notion.site/choice-first-work approach are designed with inclusivity in mind. Read more in our diversity, inclusion & belonging hub https://juro.notion.site/dei. WHO WE LOOK FOR Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. To succeed here: Every Juror finds their balance across our four core Principles https://www.notion.so/Principles-acf77a5d174f427eb46aa3134a206296?pvs=21 — we hire, develop and celebrate people who live them every day. On top of that, you've been part of a journey where: - You’ve autonomously onboarded multiple, multi-layer customers in parallel to some kind of service or platform. - You’ve worked to and consistently delivered on team targets. - You’re proactive in learning new technical or AI-oriented concepts and then apply them to your work with customers. - You’re “legal-curious,” i.e. interested in how contracts and law intersect with tech. Bonus points if: - You've worked in a fast-growing AI or SaaS startup. - You've worked with Salesforce, Greenhouse, HubSpot, Workday or an API. This job likely isn't for you if: - Presenting live kick-off, training sessions and webinars solo feels daunting — you’d rather stay behind the scenes than guide customers in real-time. - Running 25-plus parallel onboardings sounds overwhelming — you prefer deep focus on a single account at a time. - Figuring out new software, integrations and troubleshooting workflows isn’t your thing — you’d rather avoid the hands-on tehcnical work this role demands. OUR MISSION Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning deskt