Primary Source Verification Specialist

About Sevaro Health Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. We exist to ensure that where you live does not determine whether you survive a stroke. Our Synapse AI platform powers real-time stroke routing, clinical documentation, and workflow optimization. We are not a call center. We are clinicians building technology for clinicians. About The Role Sevaro is seeking a detail-oriented and organized Primary Source Verification Specialist to join our Medical Staff Services team. In this role, you will be responsible for conducting comprehensive primary source verifications for physicians and advanced practice providers, ensuring all credentialing documentation is accurate, complete, and compliant with regulatory and organizational standards. The ideal candidate is highly organized, adaptable, and comfortable managing multiple credentialing workflows simultaneously in a fast-paced healthcare environment. Key Responsibilities - Review and assess provider documentation for completeness, accuracy, and authenticity. - Conduct primary source verifications of professional licenses, board certifications, training, education, and work history in accordance with company policy and regulatory standards. - Communicate directly with licensing boards, certification organizations, hospitals, and healthcare institutions to verify provider credentials. - Cross-reference provider-submitted information against primary source documentation to identify discrepancies or red flags. - Maintain accurate and up-to-date credentialing records within internal databases and systems. - Manage multiple credentialing and verification processes simultaneously while meeting established deadlines. - Complete and assemble verification packets for Credentialing and Licensing leadership review. - Prepare complete privileging packets in accordance with applicable proxy agreements and organizational requirements. - Maintain current documentation for all providers, including licensure, CME documentation, NIHSS certifications, collaborative agreements, and affiliations. - Request and track provider references in accordance with Primary Source Verification policies. - Create abbreviated provider CVs for credentialing and licensing purposes. - Coordinate and obtain provider signatures for facility enrollment and credentialing requests. - Communicate effectively with providers, medical staff offices, hospitals, and internal teams throughout the credentialing process. - Ensure all credentialing activities remain compliant with healthcare regulations, accreditation standards, and internal company policies. - Perform additional administrative duties and special projects as assigned. Qualifications - High school diploma or equivalent (GED) required. - Must have previous experience in healthcare credentialing, provider enrollment, medical staff services, or healthcare administration preferred. - Strong written and verbal communication skills. - Exceptional attention to detail and organizational skills. - Ability to handle confidential and sensitive information professionally. - Experience managing multiple projects and deadlines in a fast-paced environment. - Proficiency with Microsoft Office Suite and Google Workspace products. - Strong customer service and interpersonal communication skills. - Ability to adapt to evolving healthcare regulations, credentialing requirements, and operational processes. What We Offer - Competitive compensation package - Health, dental, and vision insurance - 401(k) with company match - Stock equity participation - 100% remote role - 15 days PTO and paid company holidays - Opportunity to grow within a fast-paced, mission-driven healthcare technology organization - Collaborative and supportive team environment