IT System Administrator

Summary Are you passionate about IT, technology, and cybersecurity? Do you enjoy working on projects and system configuration along with the variety of general IT work? We're seeking a talented System Administrator to join our growing IT team. In this role, you'll primarily focus on IT projects such as setting up, monitoring, and maintaining our systems, services, and networks, as well as managing security tools and responding to events. As a shared responsibility with the team, you'll support employees, help with onboarding, and maintain an office IT presence. This role requires being in the office 4 days per week. Responsibilities As an IT System Administrator, your three main focus areas will be: Operational: Ensure the reliable operation of our IT systems and networks. Manage configurations, infrastructure, and integrations, and implement improvements to keep systems stable and efficient. Support: Maintain an office IT presence, provide hands-on support for employees, and manage onboarding/offboarding processes including hardware and account setup. Act as the go-to contact for technical assistance. Security & Compliance (Contribution): Contribute to security by applying patches, managing access controls, monitoring events, and supporting vulnerability remediation. Assist in audits, access reviews, and compliance initiatives in collaboration with the security team. Core Operational & Support You will primarily be responsible for: Managing and maintaining our on-premise IT infrastructure, including servers, networks, and related to hardware/software Supporting and administering cloud-based services and integrations Monitoring system performance, troubleshoot issues, and resolving issues to minimize downtime Overseeing device management systems (MDM) for laptops, servers, and mobile devices Providing technical support for employees (hardware, software, and network) both on-site and remote Executing onboarding and offboarding tasks, including account provisioning and hardware setup Planning and implementing upgrades, migrations, and system enhancements Tracking and managing IT assets, hardware inventory, and software licenses Maintaining and building accurate documentation of system configurations, processes, and procedures Security & Compliance (Contribution) You will contribute to and collaborate on: Managing and testing backups, disaster recovery, and business continuity procedures Implementing security measures such as access controls, patch management, and event logging Supporting identity and access management (IAM) practices in collaboration with IT/security leads Helping to prepare for audits, compliance checks, and access reviews Coordinating with teams on vulnerability management and incident response Providing input on vendor assessments and service provider reviews Systems & Tools You'll work with cloud platforms (Google Cloud Platform), on-premise infrastructure (Proxmox virtualization on Dell servers and Mac hardware, a lot of smartphones), containerization (Docker for services and builds), device management tools (Microsoft Intune, NinjaOne, Mosyle), automation technologies (Python-based codebases, Ansible), and collaboration tools (Slack, Google Workspace). You'll support a diverse environment where employees use Linux, macOS, and Windows. Profile The successful candidate has: 3+ years of hands-on experience in system administration and IT support Bachelor's degree in Computer Science, Information Technology, or a related field Strong knowledge of operating systems (Windows, Linux, and macOS), server administration, and virtualization technologies Experience managing IT infrastructure including servers, networks, and storage systems Familiarity with security principles, including access controls, patch management, and security audits Proficiency in network configuration and troubleshooting (TCP/IP, DNS, DHCP) Knowledge of scripting languages (e.g., Python) and automation tools Strong problem-solving skills and