Account Lead - Middle East - Fintech Ancillaries (100% Remote - Dubai)

About the job As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience. You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results. What would your day-to-day look like: - Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. - Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. - Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. - Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. - Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. - Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. - Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation. An ideal candidate has - Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. - Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) - Proven ability to manage and grow strategic partnerships. - Excellent analytical skills with experience in data-driven decision-making. - Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. - Strong project management and organizational skills. - Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. - Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial. Perks and benefits of working with us: - Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages. - Hopper covers 100% of employee premiums for EOR - offered supplemental insurance including coverage for Medical, as well as Dental. - Please ask us about our very generous parental leave, much above industry standards!. - Access to co-working space on demand through FlexDesk AND Work-from-home stipend. - Housing & Transportation Benefit. - Carrot Cash travel stipend. - Unlimited PTO. - Entrepreneurial culture where pushing limits and taking risks is everyday business. - Open communication with management and company leadership. - Small, dynamic teams = massive impact. MORE ABOUT HOPPER At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amoun