Senior Program Manager/Technical Program Manager (Engineering/Product)

About Paxos Paxos builds the regulated infrastructure powering the digital economy. Our technology and licenses enable the world's leading companies to issue and move tokenized money and assets, safely, instantly, and globally. From powering PayPal USD to building the Global Dollar Network, we're setting the standard for trustworthy digital finance. The Opportunity We're hiring a Program Manager/Technical Program Manager to work directly with the Head of Engineering Operations & Delivery to make the engineering and product organization faster, sharper, and more effective. As a Program Manager (PgM) or Technical Program Manager (TPM) at Paxos, you will sit at the intersection of traditional finance and the frontier of blockchain technology. You won't just be managing schedules; you’ll be the primary driver of execution for regulated infrastructure that moves trillions of dollars in assets. In this role, you will navigate complex dependencies across engineering, product, and other functional teams to ensure the seamless delivery of products across the Paxos portfolio. We are looking for a high-agency leader who thrives in ambiguity, possesses deep technical intuition, and is obsessed with building the financial plumbing of the future. You'll be an AI-native in how you work. When you see a manual process, your instinct is to build a system. When you're synthesizing information across teams, you'll use AI to do it in hours instead of days. You'll bring this disposition to everything: evaluating requirements, running strategic initiatives, improving operating rhythms, and helping leadership make better decisions faster. 1. REGULATED PRODUCT LIFECYCLE & COMPLIANCE Paxos operates in a uniquely high-stakes environment where "moving fast" must be balanced with "moving correctly." As a PgM/TPM, a significant portion of your focus will be ensuring that technical roadmaps align with stringent regulatory requirements. You will bridge the gap between engineering velocity and the rigorous audits, security reviews, and compliance milestones necessary to maintain our position as a trusted, regulated institution. 2. CROSS-FUNCTIONAL SOLUTIONING & DEPENDENCY MANAGEMENT Our products are deeply interconnected. You will be responsible for: - De-risking technical execution: Identifying "single points of failure" in project timelines. - Infrastructure Scaling: Managing the rollout of scalable cloud architecture to support high-throughput financial transactions. - Stakeholder Synthesis: Translating complex technical constraints into clear business trade-offs for leadership. 3. ENGINEERING EXCELLENCE & OPERATIONAL RIGOR You will be the guardian of the "how." This involves optimizing the SDLC (Software Development Life Cycle) to ensure high-quality code deployment without sacrificing speed. You’ll focus on: - Metric-Driven Progress: Implementing KPIs that measure team velocity, system uptime, and deployment success rates. - Incident Response & Post-Mortems: Driving a culture of continuous improvement by leading technical retrospectives. - Resource Allocation: Ensuring engineering bandwidth is prioritized toward the highest-impact initiatives while maintaining technical debt. Over time, the scope will evolve. You may shape which product bets we fund, lead the operating model for how we evaluate and pursue new opportunities, or take on emerging product domains. The common thread: sound judgment, operational rigor, and a bias for building systems that make people faster. WHAT YOU'LL DO STRATEGIC PROGRAMS & PROJECTS - Lead cross-functional programs and projects that span teams and functions: platform improvements, pricing, analytics, cross-product workflows, process redesign. PROGRAM OWNERSHIP & INTEGRATED PLANNING - Ensure every initiative has complete PRDs, Technical Design Documents, and Delivery Plans with clear objectives, scope, success metrics, timelines, and key risks before work begins - Maintain a single integrated plan capturing milestones, depen