Warehouse Specialist - Tigery

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener. Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. About the role 🚀 Locations: Paris 9th and Tigery Bigblue is looking for an experienced and results-driven Warehouse Specialist to manage our French warehouses The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants Own KPIs that drive a world-class merchant experience - Ensure compliance guidelines are met - Consistently hold warehouse partners to strict SLA expectations - Provide reports of performance and action plans when needed Contribute to process and systems development - Identify systemic issues and expose opportunities to improve operations - Recommend and implement methods and procedures to enhance performance - Track learnings and best practices to contribute to our Standard Operating Procedures - Monitor warehouse transformation projects (e.g. mecanization) Act as Bigblue onsite operations manager - Serve as an escalation point both internally and externally - Build strong relationships with all warehouse stakeholders - Provide warehouse expertise to Growth and Customer Success team - Track & analyze warehouse costs. Suggest ways to reduce costs