Warehouse Specialist - Thrapston, UK 🇬🇧

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. We help brands by democratising best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 600+ brands — from fast-growing DTC players to global names like MUJI, Zoeva and Clothes Doctor. With 130+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 10 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener. Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. About the role 🚀 Location: Thrapston, UK 🇬🇧 Bigblue is looking for an experienced and results-driven Warehouse Specialist to manage our UK warehouse based in Thrapston. This role is a key position within the Bigblue Fulfillment team, playing a central part in delivering a seamless and high-quality experience to our merchants. You will be at the heart of operations, ensuring performance, reliability, and continuous improvement across the warehouse. Your Mission 🚀 Drive operational excellence Own and monitor key KPIs to deliver a world-class merchant experience Ensure full compliance with operational and safety guidelines Hold warehouse partners to high SLA standards and ensure consistent performance Provide regular performance reports and define action plans when needed ⚙️ Improve processes & systems Identify operational gaps and uncover opportunities for improvement Recommend and implement new methods to optimize performance Contribute to the evolution of our Standard Operating Procedures by sharing best practices Support and monitor warehouse transformation projects (e.g. mechanization) 🤝 Be the on-site operations leader Act as the main escalation point for warehouse-related topics (internal & external) Build strong, trusted relationships with warehouse stakeholders Partner closely with Growth and Customer Success teams, bringing your operational expertise Track and analyze warehouse costs, and proactively suggest optimization initiatives