Solution Engineer (Pre-Sales)

ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE As a Zip Solution Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organization, and where Zip fits with their procurement, finance and technology landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure. You are a trusted advisor to our prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution’s capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated. You are an innovative problem solver - applying that skill to both developing solutions for our customers as well as driving the growth of our Pre-Sales organization. You provide input and feedback to adapt and improve our sales motion as it evolves with our growth. YOU WILL - Actively contribute to Zip’s sales efforts by supporting prospective customer-facing conversations, conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip. - Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires. - Partner with the Sales team to deliver on our sales objectives. - Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery. - Deliver feedback to help us grow and evolve - ranging from ZIP’s internal processes to the actual product as well as competitive insights and positioning. QUALIFICATIONS - At least 3 years of mid-market B2B solutioning experience in a fast paced organization - Ability to appeal and tailor messaging to cross functional audiences of varying organization levels, ranging from individual contributors to C-level executives - Business and process acumen - Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution - Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success - Knowledge of key principles of software integration, including iPaaS and APIs - Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs - Skilled in troubleshooting technical issues - Self-starter and quickly able to grasp new technology NICE TO HAVES - Experience demo